JRS-UK Community Blog

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Louise Zanré, Director of JRS UK, shares her vision for a better world and invites us to join advocacy efforts alongside refugees to make the case for their dignity
Advocacy is one of the three parts of the JRS mission. We often spend a lot more time on accompaniment and service - I suspect because many of us attracted to working for JRS are what I think of as being at heart "people persons". We derive energy and inspiration from being present both with and two the people we accompany. We build relationships and endeavour to offer and to receive hope, dignity and justice through those relationships. And we often do not make enough of the advocacy opportunities we have had and the fact that peoples' lives are changed as a result.

Being a "people person" myself I get a great deal of pleasure from meeting new people and having the opportunity of explaining to them a little about the reality of the lives of the people we accompany, whether those left destitute by the asylum system in the UK or those who have been detained, and the work of JRS. As a person of faith and conviction I base much of that message I share on the values underpinning the mission of JRS. I dream of a new world of dignity and justice, where everyone is treated with equality and compassion. I hope that, when I speak to groups, or at events; when I have meetings with civil servants, politicians; when I attend network meetings of partner organisations; when I write articles, that I am able to speak with truth, compassion and with passion and that the people I address or meet with are better equipped to conceive of and to want to work towards that new world.

It is a big ask - of myself and of those listening - and I am sure that I am not always as effective as I might be. It is also a big ask as we are up against so much. There are too many myths about refugees and asylum seekers. The world is far from perfect and sometimes the issues we are confronted with can seem to be insurmountable. It is difficult to know what response to make to the fact that so many people are being forced to risk dangerous journeys to get to Europe; to the fears that so many people have over competition for resources, jobs, housing or health care provision.

However it is especially at this time when things can seem to be so dark and depressing that it is of particular importance that we do try our best to counter a prevailing message of blame, of not being able to be generous, of not being able to participate together in society.

A new immigration bill was announced recently in the Queen's speech. Unsurprisingly, the highlights make for pretty depressing reading - landlords having to check immigration status of prospective tenants to determine if they can legally rent housing to them, appeal rights only being permissible in immigration cases after deportation, making it more difficult for immigrants to get bank accounts, making money earned from illegal working the proceeds of criminal activity and therefore able to be confiscated, to name a very few. On top of existing restrictions they make the UK a very unwelcoming place indeed.

In the face of this we all need to be diligent advocates. We will be sharing with you campaigns against particular measures - whether to stop indefinite detention; to try and convince our government to resettle more refugees; or to lobby MPs about the immigration bill. But we will also be asking you to listen to the experiences of our refugee friends, their hopes and dreams. And we will be asking you to work with us to dream a new world, to try to be more welcoming ourselves in everything we do or say, to challenge injustice and to pray and reflect. Without our refugee friends and without you, nothing I nor JRS can do will substantially change things.

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by Charles

In a place where I thought that Big Ben is the best sight to see.

In a place where I thought that Buckingham Palace is the best castle to see.

In a place where I saw green because Wimbledon tournament is on grass and green.

In a place where I thought, women are powerful, because the ruler is a Queen.

In a place where women can choose regardless of their background, as dear Princess Diana did.



But London, with hooliganism, you gave us the impression that you are not immaculate.

But London, you start your shy revolution with Protestantism.

But London, you gave us the impression that you are the best place to acquire education.



Although you, London are welcoming, life is hard in you.

Although you, London are very tolerant, racism still exists.

Although you, London are equal, competition is tough – London, you may have saved some lives but you did not save our soul.

This poem was written during a series of workshops organised for refugees at JRS-UK by English PEN and Free Word Centre.

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What can we do together to improve the lives of asylum seekers here in the UK? JRS UK staff and advocacy volunteers share what advocacy means to them.

Sr Margaret Baxter SSMN, Detention Outreach Co-ordinator, helped two detainees give evidence to the UK parliamentary inquiry on detention via a video link, co-wrote JRS UK’s submission to the inquiry and herself also spoke at the launch of the report.

"For me, being involved with advocacy means to create an opportunity for the detainees I work with to self-advocate, then to help them prepare. For example, for the detention inquiry, we all wanted to be clear on what we wanted to say, so that it was a balance of their experience. On the moment of the hearing, I sat with them and then took each one into the room and then left, to allow them to speak for themselves. When they came out of the interview, I saw a liberated delight in these young men who had been empowered and now able to speak for themselves. That their stories were taken with credibility was in contrast to their experience of coming into country and making their asylum application against disbelief. There is nothing like the sincerity of the person themselves advocating on their own behalf. And with the detainees, there is a sense of solidarity with one another, even in the midst of their vulnerability."

Souleyman Sow, refugee poet and anti-detention campaigner, used to attend JRS UK’s Day Centre and now often speaks at events to explain the negative impacts of detention on the lives of vulnerable detainees, most recently at a school sixth-form education day.

"To be honest, before getting involved in campaigning, I did not know where I was, I had nowhere to start. It lifts me up and puts me on my feet and without it I would be somebody else. My main message is detention. It has an impact, it keep people in limbo. So to decision makers, I say that we have to put detention on trail, it is a waste of tax payers’ money. And let’s have a time limit on detention and we will see some of the problems for detainees ended. It is wonderful to speak out, I have been a tour guide, I have spoken at the parliamentary inquiry. Advocacy is not about money, it is not about food - you have to get involved in the community, after your release what have you contributed to the community? When I see my colleagues, I tell them come and get involved. So just involve yourself!"

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I have been working with Asylum Seekers for the past almost 16 years, first in Oxford and for the last 6 years in London at the Jesuit Refugee Service UK. The latter is based in Wapping in East London. Most of the people we befriend are based in this poorer area of London.

The Mission of JRS is to: 1) Accompany asylum seekers and forced migrants, our brothers and sisters, 2) Serve them as companions and 3) Advocate their cause in a largely uncaring world. We have a particular concern for those who are detained under the immigration rules and for those who, having had their asylum claim refused – sometimes many times – are left both destitute and homeless in the UK. We try to carry out this work in a spirit of dignity, mutual respect and solidarity and in collaboration with other similar organisations. Our Mission is based on our faith in God, who is present in human history, even in the most tragic circumstances. Our values are: Compasssion, Hope, Dignity, Solidarity, Hospitality, Justice and Participation. We welcome people of every nationality; of all faiths and none. At JRS we do not refer to those who come to us as clients but as friends. To quote one of our friends: “JRS are family for me now. JRS supports me morally and motivates me.”

JRS is open 5 days a week but definitely the highlight of the week is the Thursday Day Centre when we welcome an average of about 100 people. I believe that the most important aspect of what we can offer is that of welcome - a welcome to those who otherwise feel unwelcome in our society. This begins by the welcome given at the door which is so appreciated by those who come. This was brought home to me recently by one young woman who said to me:” I was feeling very nervous when I arrived but I felt so happy when everyone greeted me with a smile and was so kind to me.” Or as another person described it:” We feel welcome as a new person in a new country.” This is so important when they have been anything but welcome in their own country and have met only with hostility on arriving in this land.

As well as the initial interview, the centre gives an opportunity to speak about their situation with volunteers; to receive advice on various matters; to be directed to other organisations e.g. centres for food, clothing, legal aid, health needs, courses for English and other studies; to make friends and sometimes speak their own language over a cup of tea or coffee or just to rest. They can receive a sandwich and fruit lunch and a monthly hygiene pack of toiletries. We also provide travel money for access to critical legal and medical appointments, emergency mini-grants for newly destitute individuals.

I, myself, participate in this work as a volunteer twice a week. My main role currently, together with another Sister of a different Congregation, is to conduct the initial assessment interview of each newcomer to the Centre. We do this in as friendly and informal manner as possible as we know this can be daunting for some of our friends who have had previous traumatic experiences of being questioned. It is gratifying when some, who arrive very nervous and traumatised, leave the room relaxed and smiling. Sometimes the experience for us of listening to what is a harrowing account of what they have undergone, both in their own country and during the asylum process here, can be heartbreaking. I always find the fact that so often, having escaped very difficult and often tragic circumstances from their country of origin, they are received here with both suspicion and hostility. Some of them in the course of the process have been detained in Detention or so-called “Removal Centres” for longer or shorter periods. I myself have visited people in various of these centres and know what a traumatic experience it can be for innocent people to be virtually imprisoned for an indefinite period of time. This is particularly so when children are involved. Another source of trauma is the often long waiting for a decision from their Hearings. Some of the people we interview have been in the UK for 10 years or more without any positive outcome of their claim for asylum. This frequently leads to both mental and physical stress and depression and even suicide attempts. Conversely the UK does currently offer excellent medical care for which they are hugely grateful. There are also some wonderful charitable organisations to which they can have recourse, such as the Medical Foundation for the Prevention of Persecution.

Another traumatic factor for these people to deal with is literally becoming both destitute and homeless when they have exhausted their Appeals. Some are fortunate enough to have good friends who will give them somewhere to sleep but very often they find themselves on the street or sleeping on buses etc. I know of at least one middle-aged Congolese lady who has been in this situation for the last 6 months. We do our best to find places for these people but there are so few available and they are usually full.

We are always so happy when we are able to register those we interview and therefore provide for them the little financial and other help we can on a regular weekly basis. It is truly humbling to witness their gratitude for even so little. This frequently reminds me how grateful I should be for the many blessings I receive on a daily basis.

Another inspiring aspect of my relationship with these people is the weekly Prayer Group for women held every Tuesday. This was requested by the women themselves a few years ago. There is also a similar group for men. A Cenacle Sister and I organise this, taking turns to lead the prayer weekly. At present all the participants are Christian: Catholic and Orthodox but all faiths are welcome. They represent various African countries, including Eritrea and Ethiopia and are English, French, Tigrine and Amharic speaking. I find their deep, simple and devout faith, love of prayer and capacity for silence both moving and inspiring in the face of all they have suffered and are still suffering. Again, I receive far more from them than I can give. This is one of the most rewarding aspects of my work with these beautiful and endearing people. I can truly say;” I feel privileged to meet and learn from each one of my refugee friends. My association with them continues to enrich my life and I give thanks that I have been given the opportunity to participate in this work of God,”

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Women 4 Women meets monthly at JRS UK as a peer support for women who have been made destitute by the UK asylum process. Facilitator and participants share why it matters.

All the ladies who come have no way to get money so we have to help them for transport and also for food, so they can eat first. Sometimes they are hungry when they come, so a fruit or biscuits helps them.

“For me, it has improved my life, otherwise, there is nothing for me to do in the day, you take it away, you take away my life. The others, they need it too. The staff are very friendly, we look to the positive for each other. I appreciate it very well.”

For the women's peer support group, it is a very clear piece of time for them, doing exercises, learning how to do massage or some mediation, it is time out for them. It is about their wellbeing, to feel, they can focus on themselves, such when we do creative things. They do drawing or colouring, expressing themselves in some way, they have gone back to a time in their lives that they can't have now, when they can just be.

We started off with 4 and those who have moved on have their papers, but it allows others new to come in as others move on. There is now a stability (in the midst of very chaotic lives). This year we started with a couple of Eritrean women who have now brought their friends. There is a sense of belonging and connectedness, it is not just a piece of fruit or the bus fare that they benefit from.

It depends on the person, but it can give a certain confidence. Some come uncertain and withdrawn, but now are more expressive and relaxed around people. It helps them more to be themselves also. Their confidence has been shattered with what they have been through.

“As asylum seekers we have lost our competence. I would like to improve, to do some training, share skills in cooking, baking, sewing, drawing... all creative things where we can have the satisfaction that we have made something from start to finish. To have some skills where in future I will be able to learn to stand again on my own two feet.”

A couple of participants now help lead. One has come out of herself and has more confidence and tremendously helpful. They help with preparation and good to see women who have had the same experiences can now lead.


Make a donation to help pay the bus passes of the women who attend: www.justgiving.com/jesuitrefugeeservice

A woman rejoices during traditional dances at the International Women's Day celebration in Doro refugee camp, Maban, South Sudan (Angela Wells / Jesuit Refugee Service). - See more at: http://en.jrs.net/news_detail?TN=NEWS-20150609094306#sthash.LUkLGWqh.dpuf